Helper agency Singapore Singapore, a bustling metropolis known for its fast-paced lifestyle, often leaves residents juggling demanding careers and household responsibilities. 1 To alleviate the burden, many families turn to domestic helpers, commonly referred to as "maids." 2
1.
Long working hours in Singapore: what is the impact on your health? | APRIL International
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2.
Do Singaporean Households Need Part-time Domestic Help? - Sendhelper
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Navigating the Maze of Maid Agencies in Singapore
Selecting the right maid agency is crucial for a smooth and positive experience. Here's a guide to help you navigate the process:
Research and Compare:
Licensing: Ensure the agency is licensed and registered with the Ministry of Manpower (MOM). This guarantees they adhere to legal regulations and provide proper insurance and work permits for their maids.
Reputation: Read online reviews and testimonials from previous clients. Check platforms like Google Reviews, Facebook pages, and online forums for insights into the agency's reliability, transparency, and the quality of their services.
Services Offered: Different agencies offer varying services, such as maid placement, visa processing, insurance coverage, training programs, and after-placement support. Choose an agency that aligns with your specific needs and budget.
Transparency: Inquire about their fees, contract terms, and any hidden costs. Ensure there is clear communication regarding the maid's responsibilities, working hours, and expected salary.
Interview Potential Agencies:
Visit the Agency: Schedule a visit to the agency to get a firsthand impression of their professionalism and the environment.
Ask Questions: Don't hesitate to ask any questions you may have, such as their selection process for maids, their experience with specific nationalities, and their after-placement support system.
Compare Quotes: Obtain quotes from multiple agencies to compare prices and services.
Maid Selection Process:
Meet the Maid: Most agencies arrange for you to meet the potential maid before making a decision. This allows you to assess their personality, communication skills, and overall suitability for your family.
Verify Credentials: Ensure the agency thoroughly verifies the maid's background, including their employment history, references, and medical records.
Contract and Legal Matters:
Review the Contract: Carefully review the employment contract before signing. Understand all the terms and conditions, including salary, working hours, leave entitlements, and responsibilities.
MOM Regulations: Familiarize yourself with the MOM's regulations regarding the employment of foreign domestic workers. This will help you ensure compliance and protect both your rights and the maid's rights.
After-Placement Support:
Regular Communication: Maintain open communication with the agency regarding any concerns or issues that may arise after the maid has joined your household.
Support Services: Utilize the agency's after-placement support services, such as counseling, mediation, and assistance with legal matters if needed.
Transferring Your Maid to a New Agency
If you're considering transferring your existing maid to a new agency, here's what you need to know: